CAREERS
At MOZAIQ,
You Come First.
Build your career at the intersection of mortgage expertise and AI innovation, with a team that’s collaborative, driven, and empowers its people to succeed.
Why MOZAIQ
We’re a team of mortgage professionals and AI innovators who believe the mortgage industry deserves better solutions, and that the people building it deserve a great place to work.
MOZAIQ is redefining how 5.6 million mortgages per year get originated in the United States. Three of the top ten wholesale lenders run their operations on our platform. When you work here, you’re not optimizing ad clicks or building a social app. You’re helping families buy homes — faster and cheaper. That matters.
Because we’re building something at the cutting edge of Integrated Mortgage AI, every role here is a learning opportunity. The technology is evolving fast, the problems are complex, and the impact to our clients, and to you, is immediate.
What You Get
Learn from the best and brightest
Work alongside leaders in mortgage technology and AI who invest in your growth and want you to succeed.
Build production-grade AI
Your work powers a platform that processes billions in loan volume for the nation’s top lenders.
Grow in a high-impact industry
What you build here reaches millions of borrowers.
Professional development and PTO
Training programs, continuous learning, and paid time off to recharge.
A low ego, high-trust culture
Ideas win on merit. We collaborate, we challenge each
other, and we have fun doing it.
How We Work
Integrity First
We always do the right thing. Trust isn't a value — it's a requirement. We earn it every day.
Partnership Over Transactions
We don't just have customers. We have partners. Their success is our success — and we measure ourselves by their results.
Clients Before Everything
Every product decision, every deployment priority, every sprint starts with the same question: does this make our clients more successful?
Process Over Outcomes
We invest in getting the process right and developing our people. The outcomes follow.
Empower, Don't Manage
We give people the autonomy to make decisions, take ownership, and lead. We hire smart people and then get out of their way.
Open Positions
Location
- Gurgaon (India), In office
Collateral Reviewer Team Lead is responsible for overseeing a team of Collateral Analysts to ensure the
integrity, accuracy, and compliance of property appraisals within the mortgage lending lifecycle. This role
balances high-level technical expertise in US residential valuation (Fannie Mae, Freddie Mac, FHA, VA) with operational leadership to meet production targets and maintain superior quality standards.
Job Description:
- Manage the daily workflow of the collateral review team to ensure all appraisals are reviewed within established Service Level Agreements (SLAs).
- Serve as the primary point of contact for loan processors and underwriters to resolve complex scenarios or delays.
- Conduct (QC) audits on team decisions to ensure strict adherence to investor guidelines and internal SOPs.
- Identify and mitigate risks related to inflated values or geographic competency issues.
- Develop, implement, and update Standard Operating Procedures (SOPs) and checklists to reflect changing regulatory requirements.
- Monitor and analyse underwriting data to identify trends and opportunities for process improvements.
- Provide regular feedback, coaching, and performance appraisals to team members.
- Conduct training sessions on updated Fannie Mae/Freddie Mac guidelines or new appraisal technology platforms.
- Foster a culture of continuous learning regarding US market trends and regional property characteristics
- Proactively escalate appraisal issues to the management when necessary
- Act as a liaison to manage client expectations and align stakeholder interests through expert guidance and conflict resolution.
Required Qualifications and Skills:
- Master’s degree in finance, Real Estate, Banking, or related field.
- 5+ years of experience in US Mortgage Underwriting, with at least 2 years in a senior or supervisory capacity.
- Proficiency in both written and verbal communication
- Expert-level knowledge of FNMA, FHLMC, FHA, VA, and USDA guidelines.
- Proficiency in MS Excel.
- Excellent analytical, research, and report-writing skills.
- Experience in residential mortgage appraising or residential appraisal review is required, along with strong technical skills, attention to detail, and a passion for leveraging technology to improve processes.
- Strong leadership presence, excellent conflict resolution skills, and the ability to explain complex valuation logic to non-technical stakeholders.
We are looking for a detail-oriented QA Engineer with 4–5 years of experience in both manual and
automation testing. The candidate will be responsible for ensuring the quality and reliability of our
applications through effective test planning, execution, and automation. The role requires collaboration with developers, product managers, and other stakeholders to deliver high-quality software.
Key Responsibilities:
- Analyze business and technical requirements and create test strategies, test plans, and test cases.
- Perform manual functional, regression, integration, and system testing.
- Develop and maintain automation test scripts to improve test coverage and efficiency.
- Execute automated test suites and analyze test results.
- Identify, log, track, and verify defects using defect management tools.
- Work closely with development teams to reproduce issues and ensure timely resolution.
- Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Validate fixes and perform regression testing before releases.
- Contribute to improving QA processes, standards, and best practices.
- Ensure high-quality releases by meeting sprint and release timelines.
Required Skills:
- 4–5 years of experience in software testing (manual + automation).
- Strong understanding of Software Testing Life Cycle (STLC) and Bug Life Cycle.
- Experience in test case design, execution, and defect tracking.
- Hands-on experience with automation tools (such as Selenium, Python, Playwright, or similar).
- Experience with API testing tools (Postman, REST Assured, or similar).
- Knowledge of CI/CD pipelines and integration with automation tests.
- Familiarity with Agile development methodologies.
- Experience with test management and defect tracking tools (JIRA, Azure DevOps, etc.).
- Good understanding of web application testing.
Good to Have:
- Experience with BDD frameworks (Cucumber or similar).
- Basic knowledge of programming languages such as Java, Python, or JavaScript.
- Experience in performance or security testing.
- Knowledge of version control systems (Git).
Soft Skills:
- Strong analytical and problem-solving skills.
- Good communication and collaboration abilities.
- Ability to work independently and within a team.
- Attention to detail and quality mindset.
Location
- Gurgaon (India), In office
The role involves interacting with clients to collect service feedback, perform verification checks, and
handle backend tasks as part of a blended process. The ideal candidate should possess strong
communication skills and a customer-centric approach. The essential duties involve meticulously
reviewing mortgage files that have been submitted for underwriting and verifying details from the
Employers/ clients over call.
Experience:
- Min 1 to 4 year of experience handling client/customer over call in any domestic or International Voice Process.
Essential Job Functions:
- Perform verification as per defined process guidelines over call from client/employers.
- Evaluate and recommend decisions for agency-conforming residential mortgage loans
- Verify and analyze all necessary financial information and documentation; ensure that loan files contain all necessary credit and legal documents.
- Perform a thorough analysis of the applicant's income and expense data, asset documentation, and credit reports in order to affirm that the borrower qualifies for a loan.
- Calculate qualifying ratios, determine creditworthiness, provide risk opinions and recommendations (Conditionally Approve/Suspension).
- Maintain acceptable Quality Control standards set by the underwriting team.
- Communicate the documentation requirements to our internal processing partners.
- Continuously learn and expand mortgage underwriting skills to handle complex scenarios.
Requirements:
- Excellent Communication Skills
- Strong analytical, interpersonal, verbal, and written communication skills are required for this position.
- Immediate joiner
Qualifications:
- Any Graduate.
Shift:
- US/Night Shift or rotational – 5 day a week (Sat/Sun off)
We’re always looking for exceptional people. Send your resume to careers@mozaiq.ai
